Refund And Cancellation Policy
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Refund And Cancellation Policy

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

Wrong and Damaged product must be reported within 48 hours (through email on) from the delivery date accompanied with images of the product & product box.

We process replacements when we receive your goods completely unused and accompanied with all the accessories

All return request are either handled by our customer service through call, email or web form arata.handyland.in available on our site. Once we have received your confirmed request we will arrange reverse pick up of your product and will inform you of the pickup date. In the unlikely event when we are not able to arrange a reverse pickup at your location, we will intimate you and request you to ship the product to us. The courier charges would be reimbursed or discount coupon of equivalent amount would be given by us to you.

REFUND POLICY

1. If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final.

2. If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands.

3. If product is not available or vendor is not able to ship the products.

4. For courier products, If the delivery address is out-side the service area, then only refund will be given cases of customer demanding refunds.

5. Refund will be 90% of order cost, in case of customer don't want suitable and available replacement of products.